Privacy Policy
Effective date: 1 January 2026
This Privacy Policy explains how Mediavra PlumbCraft (“we”, “us”, “our”) collects, uses, and safeguards personal information when you use our website and courses.
Information We Collect
- Account data: name, email address, password (hashed).
- Course activity: progress metrics, quiz attempts, and completion timestamps.
- Transactional data: purchased items and billing metadata (processed by payment providers).
- Technical data: IP address, device type, browser, and approximate location.
- Cookies and localStorage data for preferences (e.g., theme, cookie consent, fallows, cart).
How We Use Information
- Provide and improve courses and support.
- Authenticate access and secure your account.
- Measure learning outcomes and enhance content.
- Comply with legal obligations and enforce Terms.
Legal Bases
We process personal data on the basis of contract performance, legitimate interests (service improvement and security), consent where required (cookies), and legal obligations.
Data Sharing
We do not sell personal data. We share data with service providers (hosting, analytics, payment processing) under contracts requiring confidentiality and security.
Retention
We retain account and course records for as long as your account remains active and as required by law. We periodically review and delete unneeded records.
Cookies & LocalStorage
We use cookies/localStorage for preferences, analytics, and session management. You can control cookies via your browser. Refusing some cookies may limit features.
Your Rights
- Access, correct, or delete personal data.
- Object to processing or request restriction in certain cases.
- Portability of data where technically feasible.
- Withdraw consent at any time (where processing is based on consent).
Security
We implement administrative, technical, and physical safeguards. No method is 100% secure; we continuously improve our controls.
International Transfers
If data is transferred across borders, we use appropriate safeguards such as standard contractual clauses.
Children’s Privacy
Our services are not directed to children under 16. If we learn we collected data from a child, we will delete it.
Contact
Questions or requests: [email protected] or +1 (415) 555-0198.